Independent travel assistance
Independent Travel Assistance for Japan Airlines Passengers
Japan Airlines connects the US to Japan and Asia-Pacific. We help US travelers handle JAL bookings, Tokyo connections and itinerary changes.
MyFlightsAssist is independent from Japan Airlines. MyFlightsAssist is an independent travel agency. We are not affiliated with, endorsed by, or operated by any airline.
What we can help with
Trans-Pacific changes and cancellations
Japan Airlines' US-Japan fares have specific conditions. We check your ticket before recommending any action.
Connections through Tokyo
JAL operates through both Narita (NRT) and Haneda (HND) airports in Tokyo. The airport matters for connections and transit logistics.
Business Class planning
Japan Airlines is recognized for its long-haul product quality. We help plan JAL premium cabin itineraries.
Rebooking and schedule changes
We handle rebooking on JAL trans-Pacific itineraries promptly, given the time-zone considerations involved.
Traveling with Japan Airlines
Japan Airlines (JAL) is one of Japan's two major international carriers, operating primarily from Tokyo Narita (NRT) and Tokyo Haneda (HND), with Haneda generally closer to central Tokyo. JAL is a member of the oneworld alliance, connecting its network to American Airlines, British Airways and other partners. Its premium long-haul cabin is marketed as JAL Business Class, with JAL First Class on selected routes.
JAL serves US gateways including Los Angeles, San Francisco, New York JFK, Boston, Chicago O'Hare, Dallas Fort Worth, Honolulu and others nonstop from Tokyo. The airline operates both Boeing 777 and 787 aircraft on US routes.
JAL's US routes
Japan Airlines' trans-Pacific routes connect Tokyo (both Narita and Haneda) to multiple US cities, with Los Angeles, San Francisco and New York among the most frequently served. From Tokyo, JAL connects to cities throughout Japan, Southeast Asia, Korea and beyond.
The distinction between Narita and Haneda matters for planning. Haneda is generally preferred for connections within Tokyo, while Narita handles a larger volume of international traffic. JAL operates routes from both airports; which you're using depends on your specific booking.
Route information reflects the published network for Japan Airlines as of September 2026 and can change; check the airline directly for current schedules.
How MyFlightsAssist can help
Japan Airlines trans-Pacific fares vary by cabin and booking class. We check your specific ticket's rules before recommending a change and look at the Tokyo connection implications for any itinerary that continues onward.
Any fare, fee or penalty set by Japan Airlines is separate from our own professional service fee. See our Service Fees page for details.
Related services
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Japan Airlines — Frequently Asked Questions
Is MyFlightsAssist affiliated with Japan Airlines?
No. We're an independent travel agency with no connection to Japan Airlines.
MyFlightsAssist is an independent travel agency and travel concierge. We are not Japan Airlines, and we are not affiliated with, endorsed by, sponsored by or operated by Japan Airlines or any other airline. The Japan Airlines name is used only to describe the carrier our clients travel with.